Ernada Finds Stability for Her Family

“I am originally from Bosnia and came to America as a refugee when I was a little girl. Today, I’m a single mom of four kids, and I have always searched for jobs that offered stability and flexibility so that I could be there for my family. 

My current role at Advocate as a Food Service Worker was exactly the opportunity I needed, and their Teammate Success Coaching Program is tremendous. I’m not by myself anymore; I have a whole team behind me. 

It brings me joy to work in Advocate’s Food and Nutrition department, connecting with patients as I take orders and deliver food to them. Sometimes patients share their personal stories with me. Other times, they joke around. I will often go home and tell my kids a funny joke a patient told me. They are so happy I work at such a great place. 

I feel supported in my career now more than ever.

Tanisha, my Success Coach, is amazing. I can talk to her about anything, and she helps me with whatever I need to succeed — both as an employee and as a mom. 

I’ve also taken advantage of the resources Advocate provides. For example, when I first started working here and wasn’t fully settled into my job, I needed help getting food when I was a little bit short on funds. But that was no problem because Tanisha and Advocate made sure I had food in my home. 

It really is life-changing to work at Advocate.

I work for a company that brings out the best in me so I can be the best at home with my kids. I want to continue growing here for years to come.” 

Through their Teammate Success Coaching Program, Advocate Health Care eliminates barriers that prevent frontline workers from staying and succeeding on the job. After launching the program in 2022, Advocate saw an immediate shift in their six-month retention rate: teammates who received success coaching and resource support were 75% more likely to still be employed. Learn their best practices for retaining frontline employees in our Advocate Health Care case study.